Melbourne, Australia

About

Marc Infotech exists because useful AI work keeps getting stuck between an ambitious roadmap and a team with no spare week to build it.

The company focuses on the practical layer: one workflow, one agent, or one productised system with a clear job and a clear owner.

Engagements stay small enough to understand, fixed enough to price, and documented well enough to hand back. The aim is working software in your environment — not dependency on another agency.

How we work

A small set of working rules.

These principles keep scope, delivery, and ownership clear from the first call.

  1. 01

    Start with the bottleneck.

    The team maps the actual workflow before discussing models, vendors, or architecture.

  2. 02

    Fix the scope before the build.

    Deliverables, price, assumptions, and exclusions are written down before work starts.

  3. 03

    Keep judgement with people.

    AI drafts and recommends; people approve when a decision affects a client, customer, or contract.

  4. 04

    Hand over the system.

    You receive the code, workflow, documentation, test cases, and operating knowledge needed to own it.

Who we work with

Teams with real work to remove.

Marketing agencies
Teams that need faster lead handling, repeatable reporting, cleaner client onboarding, or more leverage without another operations hire.
Professional services
Firms managing document-heavy intake, research, triage, and drafting where consistency matters as much as speed.
E-commerce brands
Operators connecting support, merchandising, marketing, and fulfilment data across a stack that has grown faster than its workflows.

Have a workflow the team keeps working around?

Describe it in plain language. Marc Infotech will tell you whether it is a sensible fit for automation.